Blood Diamond

What is Blood Diamond?

One Foundation’s operating licence was suspended for six days after the DIA identified accounting failures relating to gambling proceeds, as well as a failure to surrender a licence for one of its pokies venues when required by law.

The DIA also issued new financial guidance for class 4 operators, with the aim of providing greater clarity on their accounting requirements and an explanation of their obligations.

The department said the guidance had been designed to “improve consistency across the sector and help prevent similar issues from occurring in future”.

About Blood Diamond

Two Illinois men accused of ripping cash boxes and ATMs from gaming venues have been arrested amid a statewide wave of burglaries targeting video gambling machines.

Reese A. Heckman, 34, of Decatur, and Travis R. Ziemer, 28, of Macon, face charges in a series of break-ins targeting gaming parlors, bars, and other businesses across Central Illinois, according to court documents reported by the Herald & Review.

The methods allegedly used by the duo mirror those employed by organized crews in a wave of burglaries targeting gaming establishments across the state, particularly in the Chicago suburbs.

About Blood Diamond

A recent study revealed that VIP account managers in the online gambling industry predominantly depend on spreadsheets and manual decision-making tools rather than specialised automation or AI systems. 

This reliance places many high-value players at risk of “silent churn”, where VIP players become inactive without warning, posing a significant challenge for operators.

The report, titled The State of VIP Operations, was compiled by The Playa in collaboration with Gaming Operations Academy and WarriorLab.